Returns and Refunds Policy

Thank you for shopping at David’s of Haslemere.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

58 High St.
Haslemere
Surrey
GU27 2LA

 

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from David’s of Haslemere.

 

Damaged items

If you received a damaged product, please notify us immediately for assistance.

 

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

Browse Before You Buy

Follow the A286 to Haslemere, we are on the left at the top end of High St opposite The Georgian Hotel .

There is one-hour parking on the High st or for longer, take the first right (West st) to the Chestnut Ave carpark.

This is an easy walk thru the Georgian to our store. There is an exclusive ladies boutique next door and a quirky coffee shop just a few doors down.

01428 643 195
info@davidsofhaslemere.com

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